Privacy Policy

Last updated: 20 August 2026

1. Introduction

Prestij Digital Solutions (“Prestij,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you use our website, contact us, request our services, or interact with us online.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.

2. Information we collect

Depending on how you interact with Prestij Digital Solutions, we may collect information such as:

  • Your name and contact details, including telephone number, WhatsApp number and email address.
  • Business or organization information that you voluntarily provide when requesting our services.
  • Information submitted through our contact, consultation, enquiry or service request forms.
  • Information necessary to provide services you request, including certain business, tax or compliance-related information.
  • Website usage information such as pages visited, approximate location, browser type, device information and other technical information collected through cookies or analytics tools.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries and consultation requests.
  • Provide and manage the services you request.
  • Communicate with you about your enquiries, projects or services.
  • Provide KRA, eTIMS, business registration, bookkeeping and other business support services where requested.
  • Improve our website, services and customer experience.
  • Understand how visitors use our website and improve its performance.
  • Send service-related information or marketing communications where permitted by law and where appropriate.
  • Meet applicable legal, regulatory and administrative obligations.

4. How We Share Your Information

We do not sell your personal information.

We may share information where necessary to provide a service you have requested, operate our website or business, comply with legal or regulatory requirements, prevent fraud or protect our rights.

Where third-party service providers are used, we aim to work with providers that handle information appropriately and only to the extent necessary for the relevant service.

5. Tax, Compliance and Business Information

When you request services such as KRA, iTax, eTIMS, business registration, bookkeeping or other compliance-related assistance, you may provide information relating to yourself or your business.

We use such information only for the purpose of providing the requested service and related administration. You should provide information that is accurate and complete and should not provide information belonging to another person unless you are authorized to do so.

Where a service requires us to submit information to a government agency or other third party on your behalf, we will do so based on the instructions and information you provide and the requirements of the relevant service.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and improve our services and user experience.

We may use analytics and other website tools to collect information about website traffic and usage. This information may include pages visited, approximate location, device type, browser type and other technical information.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to provide the requested services, maintain appropriate business and financial records, resolve disputes, comply with legal or regulatory obligations, or otherwise fulfil the purposes described in this Privacy Policy.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding the personal information we hold about you. These may include the right to request access to your information, request correction of inaccurate information, ask us to delete information where appropriate, or withdraw consent where processing is based on consent.

If you would like to exercise a privacy-related right or ask how we handle your information, please contact us using the details provided below. We may need to verify your identity before responding to certain requests.

10. Third-Party Links

Our website may contain links to third-party websites, platforms or services. These websites operate independently from Prestij Digital Solutions and may have their own privacy policies and terms.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or privacy practices.

When changes are made, we will update the “Last updated” date at the beginning of this policy. We encourage you to review this page periodically for the latest information.

12. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or how Prestij Digital Solutions handles your information, please contact us:

Prestij Digital Solutions
Nakuru, Kenya
Phone/WhatsApp: 0704 663 272
Email: info@prestijdigitalsolutions.co.ke
Website: prestijdigitalsolutions.co.ke

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